I had tried to update WLM on many occasions, received the same error, and then “system restored” back to get the earlier version. This time too, I decided to brave the updating process once again by updating Windows Live Mail Version 2011 to Build 15.4.3555.0308, a few days back. I again faced the same problem, when I restarted my computer, started Windows Live Mail and tried to send a new mail!
Failed to initialize canvas
So I decided to Repair WLM. It did not work. A fresh install seemed to be the only option. I exported my mail and settings, uninstalled WLM reinstalled WLM and imported back my mail and settings. I could now send new mails! Things looked great – till I rebooted and received the message:
Please wait while Windows configures Windows Live Mail
Now every time I restarted my Windows, I received this message – and it was pretty irritating waiting for a minute or two. So I looked around on the internet and found that there was not much confirmed and working help available anywhere for this particular problem – although it did seem to be a common problem. Then I came across a bit of information that pointed me in this direction. The problem appeared to be in the Permissions for the following registry key: So I exited Windows Live Mail, opened Windows Registry and navigated to this key. I tried to open it and change its permissions. But was unable to and received the following messages:
I was unable to save the changes.
So I downloaded our portable freeware RegOwnIt which allows you to take ownership and control of registry keys easily and quickly.
I pasted the path of the registry key and clicked on Apply. The new ownership was set. Now you have to ensure that the permissions for WLMail.Url.Mailto key are as follows:
Right-click it > Permissions > Set them thus > Click Apply/OK – and you will also see some new settings appear in the registry.
That’s it! Now I started my Windows Live Messenger – and viola – no more Please wait … message! The problem was solved! I hope this simple solution, to a rather frustrating problem, which worked for me, helps you too.
