Fix Microsoft Store error 0x80131505
If you receive error code 0x80131505 when trying to open the Microsoft Store app, here are some things you can try. Please go through this list and follow the suggestions to solve the Store error on Windows 11/10. But before you begin, see if changing the Internet connection helps you. Let us now see them in detail:
1] Sign out of the Store app and sign back in
A lot of reasons can cause this problem, so, first and foremost, make sure you are able to open the Windows Store. If the Store app opens, sign out of it and sign back in. See below for how to do so:
Open the Start menu and click on the Microsoft Store tile pinned there. You can also access the Store application by opening the Windows search (Win+Q) and searching for the Microsoft Store.Click on your profile picture in the top-right corner of the screen.You will find your account name and email address below the profile image.To sign out from the Store app, click the Sign out link.Start your computer again, and then sign in.
Once you have performed these steps, check to see if the Microsoft Store error 0x80131505 has been resolved.
2] Run the Windows Store apps troubleshooter
Some users have reported that running the Windows Store Apps troubleshooter is able to fix the Store error 0x80131505. With this utility, you can fix common issues with the Store app and ensure it is functioning properly. To get it started, follow the below steps:
Press Windows+I to open the Settings menu.From the left pane, select the System option.Open the Troubleshoot section on the right side.On the following page, click Other troubleshooters.
Scroll down and you will find the Windows Store Apps option.Click the Run button to have the problem detected and fixed automatically.
3] Re-register the Store app
This solution requires you to re-register the Store app. To do so, follow the below steps:
Open the Run dialogue box by pressing Windows key + R.Type cmd in the text box and then press Ctrl + Shift + Enter keyboard shortcut.If UAC appears on the screen, choose Yes to grant admin access.When the elevated Command Prompt window opens, type the following command and press Enter:
After executing the above command, it will re-register the Windows Store component.
You can now restart your computer and see if the issue is resolved upon restarting. If the error code 0x80131505 still occurs, switch to the next possible fix below.
4] Reset the Store app
Next, try resetting the Microsoft Store and see if that helps. Here are the steps you need to take to reset the Windows Store app:
Right-click on the Start button and select the Settings option from the menu list.From the left pane, click Apps > Apps and features.Switch to the right pane and search for Microsoft Store.Then click on the three dots and select the Advanced options.Scroll down to the “Reset” section and click the Reset button.If there is a warning message prompting, click Reset to confirm it.
5] Run SFC and DISM scans
If the Error Code 0x80131505 is still appearing on your screen, you can try running the System File Checker and the DISM tool. This will properly scan your hard drive for corrupt or missing files. If it finds any, it will automatically repair or replace them.
To run this service, run Command Prompt as an administrator.
Type sfc /scannow command into the command prompt window and press Enter. Here, you will have to wait a few minutes to complete the process, so be patient.After you run the SFC scan, now run the DISM tool to repair Windows system files. To do so, type in the following text code in the elevated Command Prompt window:
Now press Enter to begin the process.Once the process is complete, restart your device and see if it resolved the issue.
6] Temporarily disable the antivirus
Turn off any third-party antivirus programs you may be using and see if that solves the problem.
Why does the Microsoft Store say error?
An error like this will appear when there is a problem with the Store’s network. For this error to be fixed, you may want to run Windows Update, disable your anti-virus, and make sure the date and time are set properly.
How do I uninstall the Microsoft Store app?
The following steps will help you uninstall the Store app from your computer:
Right-click on the Start menu.Select Apps and Features from the menu list.Search for the apps that you would like to remove.Click on the three dots.Then click the Uninstall button.Again click Uninstall to confirm.
Hope this helps.
